Miss an HVAC call, and that job just went to the next company.
You're on a roof or in an attic — you can't always pick up. Lulo catches the customers you're losing, starting with the calls: it texts them back in seconds, in your name, and hands you the job.
27%
of calls to home-service businesses go unanswered
Invoca, home-services inbound call analysis
78%
of customers go with the first company that responds
Lead Connect buyer response study
21×
more likely to win the job when you respond in 5 minutes
MIT / InsideSales.com lead-response study
Missed-call calculator
How much is a missed call costing you?
5 calls
Typical HVAC service call — edit if yours runs different.
$3,900
a month walking out the door.
At 5 missed calls a week and a $450 average job, assuming a 40% close rate.
Get these calls back →Why HVAC calls slip
Mid-install.
Hands full, on a ladder, in an attic — the phone rings out.
After hours.
Emergencies don't wait for business hours.
An emergency no-cool call phones three companies and books whoever answers first. Lulo makes sure that's you.
How it works
Lulo recovers the leads your shop is losing — and today the biggest leak is the calls you can't pick up, so that's where it starts. Your dedicated number doubles as a meter: you'll see exactly how many calls you missed, and what they were worth.
1
A call goes unanswered.
2
We text the caller back in seconds and find out what they need.
3
You get a warm lead — with their name, the job, and how urgent it is.
Every month, one plain report: the calls we caught, the leads we recovered, and what it made you. No dashboard to log into. No app to learn. It just works in the background while you run your HVAC business.
One plan — everything included
$349/month
Founding rate, locked for life.
Standard rate after the first 25 HVAC businesses: $497/month.
- Your own dedicated local number — missed calls forwarded with one dial code
- Every missed call texted back in seconds, 24/7 — nights and weekends included
- Every caller qualified: the job, the address, how urgent
- Warm leads sent straight to your phone the moment they're ready
- A monthly report: what we caught, and what it made you — in dollars
30-day free trial. No card to start. Month to month — cancel anytime.
About $11 a day. One recovered service call covers the month.
Start your free trialFAQ
Do I need a new phone number?
No. You keep your number exactly as is. Your missed calls forward to Lulo behind the scenes — customers still see and call your real number.
What if I do answer the call?
Then nothing happens. Lulo only steps in on calls you don't pick up. Answer it yourself and there's no text.
Will you text my family, suppliers, or my own number?
No. We never text your own numbers, anyone on your do-not-text list, or anyone you tap “not a customer” on. We only text new callers who might be customers — not the people you already talk to. And every text opens with your business name, so it's never a mystery who it's from.
Does it work after hours and weekends?
Yes — 24/7, that's the point. A no-heat call at 9pm gets an instant reply, and after-hours callers get an honest answer about when you'll get back to them (based on the hours you set).
How hard is setup?
About two minutes. You dial one short code on your phone — the same built-in setting every phone already has — and forwarding is on. The code is specific to your carrier, so we show you the right one; if it doesn't take, we set it up with you. Turn it off anytime with one code.
When does my free trial start?
When your calls actually start forwarding — not the second you sign up. So your 30 days are 30 days of the thing genuinely working, not days lost to setup.
Does it work with the software I already use?
You don't have to change a thing. Lulo sits in front of your phone and sends leads straight to your cell — it doesn't replace ServiceTitan, Housecall Pro, FieldPulse, or whatever you run. No new dashboard, no migration.
What if customers use my website form instead of calling?
For most shops your size, the leads that slip through are phone calls — that's what Lulo catches today. We plan to catch web-form and other inbound leads through the same system; that's on the way. Calls are the biggest leak, so they come first.
What will it actually say to my customers?
Short, warm, plain — in your business name, like a helpful person at your shop. It asks what they need, where, and how urgent, then tells you. (See the preview above.) It never quotes prices or promises a time you can't keep.
What if I don't have a Google listing?
Still works — catching your missed calls only needs your phone. (The optional Google review link in signup is for review requests, a feature we're adding soon; skip it if you don't have a listing.)
Is there a contract?
No. Month to month, cancel anytime. And your founding rate stays locked for as long as you're a member — even after the standard price goes up.